Return shipment
How can I cancel my StrollMe subscription?
Is your rental period for your favorite product coming to an end, and do you want to return or manage your product? No problem. You can find all the information here:
To the customer portalWhat do I need to keep in mind before shipping?
Advantages of the StrollMe customer portal
Log in without a password—just use the email link.
This allows you to:
- View active subscriptions, total rental fees, and referral codes in the dashboard
- View order, shipping, and term details for each subscription
- Cancel subscriptions or report damage & theft
- View and download invoices and check payment status
- Change your payment method at any time
If you want to know exactly how it works, you can find a video here.
Tip:
To keep the customer portal close at hand, you can also save our website as a widget on your phone. That way, you’ll always have access, just like with an app.
Any questions? Our support team is happy to help—via email at [email protected] or directly via chat on the website.
